Peaceful home garden

Home Support · Kuala Lumpur

Warm company and steady help, right at home.

Penaung arranges companionship, device help, and errand coordination so your older relative feels comfortable and connected — and so your family feels at ease.

+60 11-049 8107 [email protected] Kuala Lumpur, Malaysia

What We Offer

Three ways we can help your family

Each arrangement is shaped around your relative's routine and your family's schedule. Simple, clear, and easy to adjust over time.

Technology connection help

Technology Connection Help

We set up simple video calls, messaging, and photo sharing so your older relative can stay in touch with family near and far. An initial setup session, a few gentle practice visits, a large-print quick guide, and a short refresher — all included.

  • Device configuration and testing
  • Large-print quick reference guide
  • Refresher visit included
RM 520 Enquire
Daytime companionship at home

Daytime Companionship Programme

Structured daytime visits at home with conversation, light activities, shared meals, and warm company through the afternoon — on the days that suit your family. Includes a companion schedule, an activity outline, and an end-of-day note to the family.

  • Companion schedule on chosen days
  • Activity outline tailored to interests
  • Daily summary note to family
RM 1,450 Enquire
Errand and appointment coordination

Errand & Appointment Logistics

Grocery runs, parcel collection, and transport arrangements for outings and scheduled appointments — handled smoothly so family members with demanding schedules or who live at a distance don't have to worry. Available per outing or as a weekly plan.

  • Route and timing coordination
  • Shared family calendar
  • Confirmation messages after each errand
RM 4,700 Enquire

Why Families Choose Us

Thoughtful support, simply organised

Arrangements that flex

Each schedule is set around your relative's routine and your family's calendar. Days and frequency can be adjusted without fuss as needs change.

Family kept in the picture

Brief notes after each visit or errand mean you know what happened without needing to chase. No guesswork, no gaps in communication.

Calm, unhurried approach

Our companions work at a pace your relative is comfortable with — never rushing, always respectful of the rhythms of each household.

Local presence in KL

Our team is based in Kuala Lumpur and familiar with the neighbourhoods, transport routes, and daily realities of city living here.

Straightforward and transparent

Clear service descriptions, fixed pricing, and no hidden extras. You know exactly what is arranged and what it covers from the beginning.

Socially and culturally familiar

Our companions understand Malaysian family structures and the expectations around home visits — bringing comfort rather than unfamiliarity into the household.

Ready to put something in place for your family?

A short conversation is enough to find out which arrangement would suit best. Reach out at any time — there is no pressure, just a quiet chat to see how we might help.

Common Questions

Questions families often ask

What exactly does a companionship session involve?
A companion arrives at a pre-arranged time and spends the session in conversation, shared activities — such as a card game, a walk in the garden, or reading together — and simply being present. The activity outline is prepared in advance and adjusted to what your relative enjoys and finds comfortable.
How long does the Technology Connection service take?
An initial setup session typically runs one to two hours, depending on the devices involved and how comfortable your relative is moving through the steps. Practice sessions are shorter — around 45 minutes each — and we leave a large-print guide behind so your relative can refer back to it between visits. A refresher visit is scheduled once everything has had time to settle.
Can errand runs be arranged on short notice?
For recurring plans, errands are scheduled in advance and shared on a family calendar. For occasional or one-off runs, we ask for at least 48 hours' notice where possible so routes and timing can be arranged properly. If you have an urgent need, do call us directly and we will see what can be done.
How will I know what happened during a visit?
At the end of each daytime companionship session, a brief note is sent to the family — usually a short message describing how the visit went, what activities were done, and anything worth mentioning. For errand coordination, a confirmation message is sent after each outing.
What if my relative is not comfortable straight away?
It is entirely normal for it to take a visit or two for everyone to settle in. Our companions are patient and do not push — they follow your relative's lead. If after a few visits the match does not feel right, we will talk it through and adjust the arrangement.
Are your services available only in Kuala Lumpur?
We are currently based in and primarily serve Kuala Lumpur and the surrounding areas. If you are located a little further out, do get in touch and we will let you know what may be possible.

Find Us

Our Location

No. 84, Jalan Pudu, 55200 Kuala Lumpur, Wilayah Persekutuan

Get in Touch

We are happy to answer your questions

Contact Details

Address

No. 84, Jalan Pudu, 55200 Kuala Lumpur, Wilayah Persekutuan

Office Hours

Monday – Friday: 8:30 am – 6:00 pm

Saturday: 9:00 am – 1:00 pm

Closed on Sundays and public holidays

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